FAQ

About the Brusol solution

How is this possible? What are Green Certificates ("GSC")?

Brusol installs free panels and recovers its investment via green power certificates (GSC).

What are these certificates?

Well, when you invest in green electricity (and thus reduce CO2 emissions) in the Brussels Capital Region, you get such certificates. In Flanders and Wallonia the GSC system has been greatly reduced, but in Brussels it remains in force. Brusol sells these certificates on the market to energy suppliers. This allows us to install the system for you free of charge.

So you receive 100% free electricity with a 0% investment and do your bit for the environment. Easy, right?

Who can benefit?

Our free solar panels are available to all Brussels residents with a roof that can accommodate at least 6 panels. Brusol installs solar panels on the roofs of private individuals, flats, companies, but also on public buildings that meet our requirements.

Do not wait any longer! Have your roof analysed by registering here

How capable are you?

Brusol is a project of EnergyVision, market leader in the Brussels Region and active on the international market through offices in China and Morocco.
With Brusol, you choose for a worry-free solution, high quality and sincere respect for the customer for 25 years. All this without having to pay a single euro!

When is my roof suitable?

There are, of course, a number of things we have to take into account before we install the system at your premises. We install on both flat and sloping roofs. This in eastern, southern and western orientation.

It is important that your roof is shadow-free. A chimney, velux, windows, trees or a high building further down the street are some of the common obstacles. Finally, we need to be sure that your roof is in good condition. Check here whether your roof is suitable!

Hassle (administration, maintenance, etc.)

What administration is involved in my application?

You don't have to worry about a thing. Our team is ready to deal with all administration. We take care of the whole thing. In practice, it goes like this: we look at your roof in detail, we visit you and go over the contract together, we plan the next steps together, and we take care of all the underlying paperwork.
We also make the necessary arrangements with the BTV for the certificate of conformity and with Sibelga for the order of the two-way meter.

What maintenance work do I need to do?

Brusol monitors your installation for 25 years. So you can enjoy your solar panels carefree! No maintenance costs, no monitoring and no costs in case of damage (unless you start knocking on our panels yourself, of course).

What is needed for the installation?

Absolutely nothing (you do have to open the door for our installers, for the inspector and for the men from Sibelga who are coming to replace your meter). After the installation has been installed on your premises (which usually takes one day), we guarantee free monitoring, maintenance and insurance for the entire installation. The productivity of your installation is monitored 24/7 via our own monitoring system, summarised in the Brusol monthly report that you receive.

How often should I be available during these 25 years?

The productivity of your installation is monitored 24/7 via our own monitoring system.
Annual maintenance is therefore not necessary. If our monitoring system indicates a failure, we will contact you to check the installation.

Do I have to clean these panels every year?

No, it is not necessary to clean them yourself. The panels clean themselves for the most part due to the slanted arrangement of the panels and the protective layer. Moreover, in Belgium there is sufficient rainfall so that no extra cleaning is needed. If a noticeable drop in yield is identified, we schedule a maintenance and cleaning session.

Do I have to inform my energy supplier or other parties?

No, you don't need to worry. We arrange everything for you: inspector, meter replacement, and so on. You do need to confirm the appointment with Sibelga, so that you are at home when they come to replace the meter. Sibelga will then inform your supplier directly about the installation of the panels and the meter replacement.

Since 2020, there has been an obligation of environmental contributions in the Region. What is that exactly?

Yes, there is a compulsory and legal environmental contribution on solar panels installed on roofs in the Region (in the same way as there is an environmental contribution on batteries and electrical appliances). EnergyVision has long been a member of PV Cycle, the association responsible for recycling solar panels. This means that this environmental contribution is automatically paid by EnergyVision. Two advantages for Brusol customers: you are in full legal compliance (because the environmental contribution is paid by us) and if you ever have the solar panels removed from your roof, they are processed and recycled free of charge: no surprises for you, no taxes or fines, and you certainly do not have to take them to the container park!

Can I buy the solar panels so that I become the owner?

It is simpler that Brusol remains the owner, but it is indeed possible to buy the installation. The price formula for this is stated in the agreement.

Can I dissolve the contract?

You can cancel the agreement free of charge up to 14 days after signing. 
When the 14 days have passed and the installation has already been installed, we will charge you a cancellation fee (to cover the loss of certificates + the cost of removal).

What happens to the installation after the contract period?

You have a choice.
Either we come and dismantle the installation at our expense at the end of the agreement.
Or you become the owner of the installation, knowing that the solar panels have a lifespan of 30 to 35 years, i.e. at least 5 years after the end of the agreement.

Do I have to inform my insurer about your solar panels?

Yes, it is important to provide your insurer with a copy of the signed Brusol agreement so that they are aware of it. Please note that we own the installation and pay insurance for the solar panels and any damage they may cause. Under no circumstances should your insurer charge you.

What happens to my installation when I move?

If you are moving but remain the owner, your tenant will benefit from the panels.
If you are moving because you are selling, it is necessary that you give us the details of the new owner before you sign the deed. That way, we can contact the new owner to inform them of the terms of the agreement.

Technical information

What is a solar panel?

A solar panel is also called a "photovoltaic module" ("PV") in the jargon. A PV system consists of solar cells. These convert sunlight into electricity, in the form of direct current. This direct current travels from cell to cell and from panel to panel. It finally arrives at the inverter.

What is an inverter?

The inverter then converts this direct current into alternating current so that the generated energy can be used. After all, electrical appliances only work with alternating current.

What is a production meter?

A green meter (or production meter) measures the electricity generated by the panels. Using a 4G card plugged into the meter, we receive the production index every day. This enables us to detect any malfunctions in the system immediately and take action quickly.

What is a two-way meter?

In Brussels, the law states that a meter may not reverse. Solar panel installations therefore require a bi-directional (smart) meter to measure separately the energy taken from the grid and any surplus injected. So there is an injection index (what is sent to the grid) and a consumption index (what is taken from the grid).
Brusol takes care of all the administrative procedures for ordering the bidirectional meter from Sibelga.

Which solar panels and inverters do you use?

Click here to learn more about our products in detail.
Our solar panels guarantee a top yield. This is the only way we can earn back our investment. It is simple: if our products are not of high quality, they will not produce any power, you will not save anything, we will not generate any certificates and we will therefore lose our investment.

Do the solar panels also generate power when it is cloudy?

Yes, it does! A solar panel produces power as soon as it is exposed to light, including diffuse light coming through the clouds. The more light falls on it, the better of course, but even during cloudy moments, solar panels generate energy (albeit much less than on a sunny summer day).

Do the solar panels work even when it is freezing?

Absolutely. As soon as there is light on the panels and they are not snowed in, sprinkled or dewired, solar panels simply function. Even in winter and at low temperatures (albeit much less than on a sunny summer day).

Are solar panels resistant to hail and storms?

Our solar panels can withstand quite extreme conditions. In addition, Brusol installs solar systems according to the rules of the art, which further reduces the risk of damage due to extreme weather conditions.

How long does an installation take?

Unless it is a very large installation, an installation is normally completed in 4 hours. However, we ask you to be available for the whole day of the installation, as we carry out several installations in one day, we cannot confirm the exact time we will arrive at your home.

Do I need to make any logistical provisions?

To facilitate the connection to the electrical panel and the inverter, we recommend and thank you in advance for clearing access before our installers arrive.

Is my roof suitable for solar panels?

After your (free) registration, we will analyse your roof with the help of satellite images. 
If we cannot install the minimum number of solar panels required to recover our investment, we will send you an e-mail with the reason for closing your application.
If, on the other hand, we believe we can install a sufficient number of panels, we will contact you to explain everything.

Can I become independent from the grid with my solar panels?

No, the solar panels only work when it is clear, i.e. during the day. In the evening and when the light level is too low, all the kWh consumed are withdrawn from the grid.

The savings

How much will this earn me?

Your energy bill will undoubtedly drop. Click here (available soon!) to make an estimate.

But what if later on there will be taxes, like excise duties or levies or other things?

The Brussels Region has already formally confirmed on several occasions that there will be none (as long as they do not meet their environmental targets, of course). But what is even more important for you is that if taxes are ever imposed on your installation, we will pay them. This is something we agree on together and is set out in our contract.

How can I save more with my solar panels?

The more you use self-consumption (immediate use of production), the less electricity you demand from the grid and the more you save. 
It is therefore recommended that appliances such as washing machines, tumble dryers and dishwashers be run during the day when the panels are producing.

The costs

With other players in the market, I have to pay for insurance or monitoring. How does that work with you?

With us, free is really free. You pay nothing, that' s the end of it. Others are somewhat vague about this or indeed charge annual costs for maintenance or monitoring or insurance. We don't do that. That would not be serious. Free is free, it shouldn't be much more difficult. The insurance is certainly there, but the cost is for us. And that insurance covers everything: Brusol is covered for damage and consequential loss for more than EUR 1 million: unless you live in a castle, the risks are always covered.

Do I have any costs during my 25 years with Brusol?

No, we take care of all the costs (installation and possible breakdown of equipment), maintenance and insurance for the next 25 years. You benefit from the self-use of the solar panels from day one and for the next 25 years.

Do I have to pay for the panels on my roof?

No, at no time and in no way. Our experts analyse your roof using satellite images, completely free of charge. We let you know whether your roof is suitable for installation. This depends on surface area, orientation and environmental factors. If your roof is suitable, our people will come over for a technical visit. The ideal opportunity to answer all your questions. All this is free of charge.